New India Assurance – Claim Assistance!

New India Car Insurance Claim

A policyholder for auto insurance has the right to a claim as payment for losses sustained in an accident. A “claim” is a formal request made by a policyholder to the insurer, requesting that the insurer reimburse the policy amount. There are two ways to start the claim settlement process: reimbursement claims and cashless claim settlement.

As per the Motor Vehicle Act, 1988 it is mandatory for every owner of a vehicle plying on public roads, to take an insurance policy, to cover the amount, which the owner becomes legally liable to pay as damages to third parties as a result of accidental death, bodily injury or damage to property. A Certificate of Insurance must be carried in the vehicle as proof of such insurance.

List of Documents Required During Claim Settlement

  • Driving License
  • Estimate of Repairs
  • Copy of Claim Intimation
  • Registration Certificate of Vehicle
  • Duly filled and signed claim form
  • Police Panchnama/FiIR (if needed)
  • Xerox copy of policy and premium receipt
  • Registration Certificate of Insured Vehicle
  • Any other necessary documents required fit for the circumstances
  • Stamped receipt, Bills, and Cash Memo of repairs, verification of road tax.

How To Make New India Cashless Car Insurance Claim?

  1. Claim Intimation: Notify the company of the theft or accident as soon as possible using the toll-free number or the “intimate a claim” option on the homepage. Provide all available information.
  2. Registration of Claim: Customer support will provide the policyholder with a claim reference number and other essential details and instructions.
  3. Arrangement Of A Surveyor By The Company: A surveyor will be assigned to evaluate the accident’s damage and loss once the claim is duly registered.
  4. Survey and Submission of Documents: Provide required documentation following the surveyor’s evaluation of the accident-related damages.
  5. Repair and Final Claim Settlement: Policyholders can take advantage of simple and practical cashless claim services at preferred workshops. The company will promptly settle the claim after the relevant paperwork is submitted.

Add-On Covers

The policy can be extended to cover the following risks on payment of additional premium:

  • Loss or damage to accessories fitted in the vehicle such as stereos, fans, air-conditioners, etc.
  • Personal accident cover under private car policies for:
    • Passengers
    • Paid Driver
  • Legal Liability to employees.
  • Legal Liability to non-fare paying passengers in commercial vehicles.

Frequently Asked Questions

  • What are the policies available for covering the vehicles?
    There are two policies: Motor Liability Only Policy and Motor Package Policy.
  • Is it mandatory to have insurance for plying vehicles in public places?
    As per Motor Vehicle Act, it is mandatory to have Motor Liability only Policy for covering Third Party.
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